Booking Conditions, please read these, they are important !
Please read these conditions carefully as they are the terms of your contract with us.
Agreed bookings will not be confirmed until full deposit of ½ your room charge has been received. Dates enquired of will only be held open for seven days pending receipt of deposit. The deposit will be refunded in full if you cancel more than 8 weeks in advance of your holiday. All prices are quoted in Euro's. The full balance is payable at the end of your stay including any extras, such as meals drinks etc.
Cancellations
Once a booking has been confirmed you are contracted to pay the full balance due as described above. If you wish to cancel the holiday out side the 8 week period we will attempt to re-let the accommodation, if successful, and at our discretion, refund all or part of the deposit paid. You must appreciate that the shorter the notice, the less likely we will be able to re-let the accommodation. You are strongly advised to take out travel insurance which covers any financial loss resulting from unavoidable cancellation.
Accommodation
Rooms at Okalani are available for occupancy from 2 pm on the date of arrival and must be vacated by 11 am on the date of departure. This allows us time to prepare for each arrival. You are expected to leave the accommodation in a clean and tidy state and to leave the room and its contents as you found it, any breakages/equipment failure must be brought to our attention at the time. We reserve the right to make reasonable deductions when appropriate. The deposit (whole or part) will be deducted from your final bill at check out on the day of departure. For clients staying for a week or more, bedding and towels are changed weekly. All rooms are equipped with toiletries and towels and family rooms will have equipment and toys to accommodate the age of children as stated on booking form.We do allow you to smoke at Okalani, but would ask you to be considerate to other guests.
We will not be liable for any matters beyond the reasonable control of ourselves; nor for any loss, damage or inconvenience caused to or suffered by any guest should the property be destroyed or substantially damaged prior to the booked period, other than the amount already paid by you in respect of the booked period. Under no circumstances shall our liability to you exceed the amount paid to us by you for the booked period. The use of the accommodation, grounds, equipment or other amenities is entirely at your risk and we accept no responsibility for any injury, loss or damage to guests personally, their belongings or vehicles. You are reminded to bring form E 111 (healthcare cover) with you.
Okalani - South France Bed and Breakfast (Chambres d'hotes)
15 Route de CastresBurlats 81100
Tarn - Midi Pyrenees - South France
Tel: +33(0)563 516 401
Website: www.okalani.com
